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Withdrawal Methods

Withdrawal Methods

Making a withdrawal with Prestige.FM is fast, hassle-free and completely secure. We protect all your financial transactions, shielding each data transmission with multi-layered SSL encryption and impenetrable firewalls, while housing our data servers in SAS certified data centers to safeguard server-to-server communications.

How Do I Make a Withdrawal?

Withdrawing funds from your Prestige.FM account is quick and easy.

  1. Log in to your account
  2. Download the Withdrawal form and send the completed form to banking@prestige.fm

Once the withdrawal has been approved, we will process the transaction and send your funds to the account from which they were debited. Prestige.FM does not charge any withdrawal fees.

Providing Verification Documentation

We are committed to guaranteeing the security of your account, and to ensure the safety of your funds

and protect against fraud and money laundering, we adhere to the most rigorous compliance standards.

Prestige.FM clients are required to provide two forms of documentation, one that verifies your identity, and one that confirms your place of residence. Once these have been submitted, you will have completed the compliance procedure, guaranteeing that you experience a rapid, smooth and simple transaction process for all future deposits and withdrawals.

You can provide your Proof of Identification (POI) and Proof of Residence (POR) documents in any of the following ways

  1. Email your documents to support@prestige.fm
  2. Log in to the Prestige.FM website and upload your documents via the Upload Documents Page

Feel free to contact us if you have any questions relating to the compliance process.You can get in

touch via live chat, phone or email us at support@prestige.fm.

Proof of Identification (POI)
As proof of your identity, please send us a valid, up-to-date copy of a government issued identification document.
The POI must be a clear and legidble copy or scan of one of the following:
Passport
Driver’s license
National ID
Your POI must show the following details:

Your full name
Your date of birth
A clear picture
An expiration date

Proof of Residence (POR)
Please send us a valid up-to-date POR document.
Please note: Any POR document older than 3 months will not be accepted.
The POR must be a clear and legible copy or scan of one of the following:
A bank or credit card statement
A utility bill for one of the following: water, electricity, landline phone, or gas

Your Proof of Residence must show these details:
Your full name
The date of issue
The adress of your current residence*
*This address should match the one you entered during registration, and which appears in your POI.

Credit Card Payments
If you intend to make a payment with a credit or debit card, you will need to provide
a copy of both the front and the back sides of the card clearly showing the following:

The name of the card holder
The expiry date
The first 5 digits and the last 4 digits of the credit card number (the middle 7 digits should be hidden)
Card signature (this must match that of your ID)

Take note: If your card does not show your name on it, you must send us a credit card statement that proves the card belongs to you. The statement must show your full name and the last 4 digits of the card.

Bank Transfer – Proof of Payment
Withdrawals to a bank account will only be processed back to the original account that the deposit was made from. Therefore, you will need to submit a screenshot of the transaction page from your account that shows the deposit.

What Withdrawal Options Are Available with Prestige.FM?

Once your withdrawal is approved, we will send your funds to the same account fromwhich your deposit was originally debited. If you made your initial deposit with a credit card, the original sum will be returned to your card, and any additional earnings will be returned to your bank account. Please note that in the interests of protecting your funds, withdrawal sums will only be sent to a bank account in the name of the holder of the Prestige.FM trading account.

What Are the Minimum & Maximum Withdrawal Amounts?

Prestige.FM has no minimum withdrawal amount. The maximum withdrawal amount is equal to the current balance of your trading account.

Does Prestige.FM Charge Any Withdrawal Fees?

Prestige.FM NEVER charge any fees whatsoever for the deposit or withdrawal of funds.

How Long Will It Take to Process My Withdrawal?

Prestige.FM will process your withdrawal in 1-5 business days, depending on your account type. However, your bank or credit card company may take more time totransfer your payment, particularly in cases where the transfer of your currency involves a correspondent bank. Please check with your bank or your credit card company, to get further information on the time-frame for processing your transaction. Please also feel free to contact us for further information or support.
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